haviraadventures.com wants customers to have a positive shopping experience when purchasing camping equipment. This Refund and Return Policy explains the return and refund procedures.
1. Return Period
Customers may request a return within 30 days from the date the order is delivered.
2. Return Requirements
To qualify for a return, customers must meet the following requirements:
Return requests must be submitted within 30 days of delivery.
Camping equipment must be unused and in original condition.
Products should include original tags, packaging, accessories, components, and documentation when applicable.
Products must not have damage caused by misuse, improper handling, washing, modification, alterations, stains, or excessive wear.
Customers must contact customer support and receive return approval before sending products back.
3. Return Address
Approved returns must be shipped to:
5503 Riverdale Rd Apt1D
Atlanta, GA 30349
Customers must receive return instructions before shipping any items back.
4. Return Shipping Costs
Customers are responsible for return shipping costs in the following situations:
The customer changes their mind.
The customer no longer wants the camping equipment.
The customer ordered an unsuitable item.
The customer selected an incorrect product.
The product does not meet the customer’s personal preference.
Return shipping costs may be covered in the following situations:
The wrong product was received.
The product arrived damaged.
The product has a confirmed manufacturing defect.
5. Refund Processing Time
After the returned camping equipment is received and inspected, approved refunds will be processed within approximately 3 business days.
Refunds will be issued to the original payment method used for the purchase.
6. Non-Eligible Returns
Returns may be refused if products are returned after the 30-day return period, have been used, damaged, altered, modified, stained, or returned without prior approval.
7. Return and Refund Assistance
For return and refund assistance, please contact customer support through haviraadventures.com.